Protection of your personal data

1. Introduction

ISMA Microsolutions inc. (hereinafter "we", "our", or "ISMA") is committed to protecting the confidentiality and security of your personal information in accordance with Quebec's Act 25 on the protection of personal information in the private sector and data protection best practices.

2. Information we collect

We collect the following types of information:

• Identification information (name, address, telephone, email)

• Professional information (company, position)

• Usage data from our website (cookies, connection logs)

• Information provided during demonstration or contact requests

3. Use of your information

We use your personal information to:

• Provide our TrainIQ services and technical support

• Respond to your information and demonstration requests

• Improve our products and services

• Inform you about updates and new features

• Comply with our legal obligations

4. Cookies and similar technologies

We use essential cookies for the operation of our website and analytical cookies to understand how you use our services. You can manage your cookie preferences at any time.

5. Sharing and disclosure

We do not sell, rent, or disclose your personal information to third parties, except in the following cases: with your explicit consent, to comply with a legal obligation, or to protect our legitimate rights.

6. Your rights (Act 25)

In accordance with Act 25, you have the right to:

• Access your personal information

• Request the correction of inaccurate information

• Request the deletion of your information

• Withdraw your consent

• File a complaint with the Commission d'accès à l'information du Québec

7. Data security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction.

8. Data retention

We retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law.

9. Contact

For any questions regarding this policy or your personal information:

ISMA Microsolutions inc.

Saint-Jean-sur-Richelieu, Quebec

Telephone: (450) 347-3911

Email: [email protected]

10. Modifications

This policy may be updated periodically. The date of the last modification is indicated below.

Last updated: 2026-06-11